Biotin Games LLC Privacy Policy

Last Updated July 4, 2022

1. Categories of information we collect

   • Information that you give to us

     We gather the data you provide to us when you sign up for and use our services. Your name, email address, phone number, date of birth, home country, native language, and time zone might be included in this.

   • Information about your device

     In order to best serve a wide range of devices, we may gather particular information about your device when you use our services, such as the product model, operating system, device settings, and device performance. If you or your device encounters a problem, we may gather data about the problem, the occasion, the features being used, the state of the application at the time the problem happened, and any communications or material that were available at the time the problem occurred.

   • Information about your use of our services

     We may collect information about your use of and interaction with our services. Your gaming, past service usage, the time and date of your visit, details on the links you click, the sites you view, and the advertising you engage with while using our services, typical server log data, and other information about how you use our services could all be included in this.

   • Your content

     You may be able to produce, post, or distribute content using our services, including text, photos, audio, video, a user name and icon, and other materials that you own or have the right to use. In accordance with our user agreements or terms of use and this policy, we may collect your material when you use any of our services that feature these or other comparable capabilities.

   • Your purchases

     You might be able to buy things using some of our services. We may gather information about any purchases you make using one of our services. Information like your billing and shipping addresses as well as payment and account authentication details may be included.

   • Aggregated and deidentified information

     The data mentioned above may be combined or made anonymous. This policy does not apply to information that has been aggregated or de-identified.

2. How we use your information

   In order to deliver, maintain, and enhance our offerings and services, including for the purposes of troubleshooting, data analytics, testing, research, statistical analysis, and surveys, we use the information you give us as well as the information we collect. We also use this information to fulfill your requests for services, create new services, give you personalized content, let you engage in interactive features of our services, administer accounts, maintain user safety and security, adhere to applicable laws and regulations, and defend against legal claims.
   
   When you contact us, we utilize the details you give us to help address any problems you might be experiencing with our services. Your email address and phone number are among the details we use to reply to your inquiries, advise you of any changes to our policies and terms, let you know about updates to our services, and let you know about other services we provide.
   
   On some of the features of our services, we might utilize cookies or other comparable technology. Cookies are a tiny file that is normally downloaded to your device's browser software. We may also allow our third-party service providers to use similar technologies, such as cookies, on our services in order to perform various analytics tasks and deliver more targeted or interest-based adverts to you. Please contact us using the information provided at the end of this privacy statement if you have any questions about how we or our third-party service providers may use these cookies or if you would like to change your preferences regarding the collection and use of cookies across our website and services.
   
   Your personal information is not, and will never be, sold to outside parties. However, we do allow third-party service providers to gather personal data through some of our services, and we share personal data with third-party service providers for business purposes as outlined in this policy. These purposes include, but are not limited to, delivering advertising on our services and elsewhere based on users' online activities over time and across various sites, services, and devices.

3. How your information is shared

   • Authorized third-party service providers

     With third-party service providers who assist us in a variety of business operations, including payment processing, customer service, email deployment, advertising and marketing (including counting ad impressions, confirming positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, and personalization), we may share some or all of the categories of your personal information listed above.

   • Legal purposes

     To comply with legal requirements, to address complaints or claims, to enforce our conditions, or to safeguard the operations of our business, our users, or the general public, we could be required to disclose your information.

   • Other users and the public

     You might be able to engage in public activities or share information and content with others using some of our services. When you choose to utilize these services, Biotin Games LLC, other users, and in some cases the general public may be able to see the information or content that you provide, as well as your nickname, user icon, online status, country of residence, and gaming data. When using these services, remember that the data and material you choose to share can be accessed, gathered, or utilized by others. In these situations, the information and content you choose to post are entirely your responsibility.

   • When you access third-party services

     In accordance with their own privacy policies, third-party services that you access through our services, such as social media platforms and online gaming platforms, may be able to collect information about you, including information about your activity on our services. They may also notify your connections on the third-party services about your use of our services.

   • With your consent

     We might disclose information to third parties for other purposes if you were made aware of them when we collected it or if you gave us permission to do so.

4. Your controls, choices and rights

   Regarding the data we gather, its use, and its sharing, we might provide you with a number of controls and options. The ability to update, amend, or remove information that you have submitted to us or that we have obtained via your use of our services may be one of these controls and options. They might also give you the choice not to receive alerts, promotions, offers, or other advertisements from us. Depending on where you live, you might have the right to ask for access to, deletion of, and portability of your information under the terms of the relevant laws. Please get in touch with us using the contact information provided at the end of this privacy policy for instructions on how to submit such a request. Even though some of the functionality and features of our services may change or become unavailable to you, we won't treat you differently because you exercised your rights and preferences.

5. Information retention and information security

   In accordance with applicable legislation, personal information will only be kept for as long as is reasonably required for the reasons outlined in this privacy policy. To guard against loss, theft, misuse, unauthorized access, disclosure, modification, and destruction of your information, we have put in place administrative, physical, and technical security measures. However, you should be aware that no security can be guaranteed to be impenetrable despite our best efforts. Note that we are not liable for ensuring the security of information gathered by third parties, which might not be subject to the same security safeguards as the information you provide to us.

6. Information about children

   Without verifiable parental consent or as required by law, we do not intentionally collect, use, or share personal information from children under the age of 13 in any way. Parents or guardians may review, modify, or delete the child's personal information, or withdraw consent, by contacting us using the contact information provided at the end of this privacy statement.

7. Contact information

   If you have any questions, concerns or comments regarding this privacy policy, or any of our privacy practices, please contact us via email at privacy@biotingames.com or submit a contact form on the Contact Us page.